Community Account Migration

SUSE is the largest independent open source company.
We are now in the process of finalizing this independence also on the technical level.
The Community Accounts (a.k.a. Bugzilla Accounts) are now moving from a system provided by our former mother company back to SUSE to our Nuremberg data center.

Your account has already been migrated to the new system except for the password.
We ask you to define a new password for your account between May 11th and June 30th.

Define a new password

You have two options to set a new password:

Set a password via our migration portal
  • Hint: Do this in a new incognito browser window, to ignore existing logins/cookies/...
  • Please go to
  • Login with your old Community Account (Bugzilla credentials)
  • Upon success you will be redirected to the new IDP-Portal and have to set a new password
Password reset mail (requires a valid mail address in your account)
  • Note: this option is not available for employees. Please see the internal communication/wiki.
  • If your account has a valid mail address please go to the IDP-Portal
  • From the menu select "Password forgotten" and enter your username to request a password reset mail
  • Follow the instructions in the mail to define a new password.

After that you can manage your account via the IDP-Portal

Service Migration

The services using the Community Accounts will migrate step by step.
This means that for some days you need to use the old and new credentials.
Bugzilla is the first service to switch on May 11th.

The table below shows the current status of the migration.
In case of problems please check which service is expected to be up and migrated.

Migration Status

Scheduled Service URL Status Comment
2020-05-11 IDP-Portal
2020-05-11 Migration Tool use old Login
2020-05-11 Bugzilla |
2020-05-18 07:00 UTC openSUSE Forums The instance got also moved to its new place. DNS change may take some time.
2020-05-12 05:00 UTC Open Build Service
2020-05-12 05:00 UTC Open Build Service API
2020-05-12 05:00 UTC Partner Build Service
2020-05-12 05:00 UTC Partner Build Service API
2020-05-11 Open Build Service TEST Interface |
2020-05-11 Open Build Service API TEST interface |
2020-05-18 07:00 UTC Wikis Includes all localized wikis like cs, de, el and support hosts like files.o.o
2020-05-18 07:00 UTC openSUSE Elections
2020-05-18 07:00 UTC openSUSE Events
2020-05-18 07:00 UTC openSUSE Connect
2020-05-18 07:00 UTC CASP NFS Server
2020-05-18 07:00 UTC Admin Ticket system
2020-06-03 07:00 UTC Openid Provider Might need more changes soon
available use new login
has issues
unchanged use old login

FAQ and Technical Details

The new system is a Univention Corporate Server setup running in our Nuremberg data center. It is an open source solution based on a Debian system (maybe we can collaborate to also have it running on SLES in the future). The development is done openly on github:

Please migrate your account to the new authentication system. See above for the two options to set a new password. You can either use the Password reset function in the IDP Portal or the IDP migration tool.

Please go the IDP Portal and use the Verify E-Mail Address feature to enable you account. Enter your username and request a new token. An e-mail is sent to you with a token. Either click on the link or copy the token in the input field and click Verify E-Mail Address.

The login into your profile in IDP Portal is only available to external users right now.
It is not available for employees yet.

You can reset the password in the old authentication system on the Micro Focus server if you forgot the password.
Your account might also be blocked due to too many failed login attempts. In this case the Forgot password method helps.
Please go the Micro Focus Portal and follow the instructions about Forgot password.

If you do no longer have access to the registered e-mail address or it is invalid or longer existing you can do this:
Please use the migration tool and set a new password for your account in the new system.
Then go to the IDP Portal and use the Change E-Mail Address feature.
Please note: This migration is only available until June 30th. After that date such accounts can not be recovered and will remain deactivated. There is no way to recover them, as the migration tool can no longer check your old password in the old system and the password reset mail can not be delivered or read.
Please make sure to use the migration tool in time!

Please go the IDP Portal and use the Change E-Mail Address feature.

Yes, that is correct. At the moment this is not possible. We are working on that. You can use the Verify E-Mail Address feature in the IDP Portal to check which address is registered with us.

Sorry, neither do we. Please go the IDP Portal and Create an account.

For the Password change feature you need to know the current password in the new system. If you did not set a new password in the new system yet, please use the migration tool. Authenticate with your old credentials there. Then you are redirected to the new system and can set your password. Alternatively you can also use the Password reset feature in the IDP Portal.

Sorry to hear that. Please write a mail with this request to

We are really sorry. But we will try to help you. Please write a mail to