Community Account Migration

SUSE is the largest independent open source company.
We are finalizing this independence also on the technical level.
The Community Accounts (a.k.a. Bugzilla Accounts) were moved back to SUSE to a new system in our Nuremberg data center.

All accounts have been migrated. Except for the password.
To access your migrated account a migration tool was offered until June 18th
The migration is no longer possible.
To regain access to your account you have to request a password reset.
This requires that the account has your correct email address registered.
If this is not the case you will have to create a new account.

Service Migration

The table below shows the services that have been migrated to the new authentication system.

Migration Status

Scheduled Service URL Status Comment
2020-05-11 IDP-Portal idp-portal.suse.com
2020-05-11 Migration Tool idp-migrate.opensuse.org use old Login
2020-05-11 Bugzilla bugzilla.suse.com | bugzilla.opensuse.org
2020-05-18 07:00 UTC openSUSE Forums forums.opensuse.org The instance got also moved to its new place. DNS change may take some time.
2020-05-12 05:00 UTC Open Build Service build.opensuse.org
2020-05-12 05:00 UTC Open Build Service API api.opensuse.org
2020-05-12 05:00 UTC Partner Build Service build.suse.com
2020-05-12 05:00 UTC Partner Build Service API api.suse.com
2020-05-11 Open Build Service TEST Interface build-test-1.opensuse.org | build-test-1.opensuse.org
2020-05-11 Open Build Service API TEST interface api-test-1.opensuse.org | api-test-1.opensuse.org
2020-05-18 07:00 UTC Wikis en.opensuse.org Includes all localized wikis like cs, de, el and support hosts like files.o.o
2020-05-18 07:00 UTC openSUSE Elections elections.opensuse.org
2020-05-18 07:00 UTC openSUSE Events events.opensuse.org
2020-05-18 07:00 UTC openSUSE Connect connect.opensuse.org
2020-05-18 07:00 UTC CASP NFS Server duke.opensuse.org
2020-05-18 07:00 UTC Admin Ticket system progress.opensuse.org
2020-06-03 07:00 UTC Openid Provider www.opensuse.org/openid Might need more changes soon
2020-06-05 12:00 UTC PTF Server ptf.suse.com
2020-06-08 12:00 UTC Hackweek pages hackweek.suse.com (hackweek.opensuse.org as alias)
2020-06-08 12:00 UTC (Old) Feature request tool (FATE) fate.suse.com and features.opensuse.org
Legend
available use new login
has issues
unavailable
unchanged use old login

FAQ and Technical Details

The new system is a Univention Corporate Server setup running in our Nuremberg data center. It is an open source solution based on a Debian system (maybe we can collaborate to also have it running on SLES in the future). The development is done openly on github: github.com/univention.

Please migrate your account to the new authentication system. See above for the two options to set a new password. You can either use the Password reset function in the IDP Portal or the IDP migration tool.

Please go the IDP Portal and use the Verify E-Mail Address feature to enable you account. Enter your username and request a new token. An e-mail is sent to you with a token. Either click on the link or copy the token in the input field and click Verify E-Mail Address.

The login into your profile in IDP Portal is only available to external users right now.
It is not available for employees yet.

You can reset the password in the old authentication system on the Micro Focus server if you forgot the password.
Your account might also be blocked due to too many failed login attempts. In this case the Forgot password method helps.
Please go the Micro Focus Portal and follow the instructions about Forgot password.

If you do no longer have access to the registered e-mail address or it is invalid or longer existing you can do this:
Please use the migration tool and set a new password for your account in the new system.
Then go to the IDP Portal and use the Change E-Mail Address feature.
Please note: This migration is only available until June 30th. After that date such accounts can not be recovered and will remain deactivated. There is no way to recover them, as the migration tool can no longer check your old password in the old system and the password reset mail can not be delivered or read.
Please make sure to use the migration tool in time!

Please go the IDP Portal and use the Change E-Mail Address feature.

Yes, that is correct. At the moment this is not possible. We are working on that. You can use the Verify E-Mail Address feature in the IDP Portal to check which address is registered with us.

Sorry, neither do we. Please go the IDP Portal and Create an account.

For the Password change feature you need to know the current password in the new system. If you did not set a new password in the new system yet, please use the migration tool. Authenticate with your old credentials there. Then you are redirected to the new system and can set your password. Alternatively you can also use the Password reset feature in the IDP Portal.

Sorry to hear that. Please write a mail with this request to privacy@suse.com.

We are really sorry. But we will try to help you. Please write a mail to idp-request@suse.de.